Guest Information

Melbourne Arena is Melbourne’s home of indoor sports and entertainment. Originally built as a velodrome for the 2006 Commonwealth Games, Melbourne Arena’s versatility is unrivalled.  

As part of the Melbourne & Olympic Parks precinct, Melbourne Arena sits right in the heart of Melbourne. 

Getting to Melbourne Arena 

Melbourne Arena is easily accessed from all directions. For major events public transport is most effective with trams, trains and buses all operating in the area. 

Melbourne Arena is a 15 minute walk from the CBD via Birrarung Marr and the Tanderrum Bridge. Check out our precinct map for further details on our location. 

Public Transport 

Getting to Melbourne Arena is easy with Public Transport. The route 70 tram drops guests almost at the door, with Richmond Station a 10-minute walk down Olympic Boulevard. 

Car Parking

All Melbourne & Olympic Park venues are serviced by the Melbourne Park multi-level car park at Entrance D, Olympic Boulevard, on the Richmond side of Melbourne Arena. 

If you’re going to drive, we always suggest planning your parking ahead of time, and pre-booking online to secure your spot. 

Cycling 

We encourage guests to cycle to Melbourne Arena. Bicycle parking is available outside Rod Laver Arena and Melbourne Arena, along Olympic Boulevard. 

Cyclists must provide their own locks, and Melbourne & Olympic Parks is not responsible for any loss or damage to bicycles secured on site. 

Accessibility 

We’re committed to ensuring our venue is safe, comfortable and accessible for all guests. Melbourne Arena offers accessible seating and is equipped with lifts and ramps to ensure you can move around safely. 

A changing places facility is available at Melbourne Arena beside the information desk. 

Wheelchair bays and accessible seating must be pre-booked through the Melbourne Park Accessible Seating service:

  • Reach them by phone on 03 9286 1208; 
  • Submit a request to be contacted online by clicking this link. The Melbourne Park Accessible Seating team will contact you to finalise the transaction. 

If there’s still availability, you can also get your tickets on the day from the accessible ticket window at Rod Laver Arena Forecourt Box Office.  

If you have booked standard seating, but have an accessibility requirement, please let us know as soon as possible by calling the Melbourne Park Accessible Seating service. If you arrive at an event with an accessibility requirement which was not accounted for at time of booking, our team will do what they can to re-locate you to an appropriate area, however this may not always be possible.

Guest services 

We’re committed to ensuring all guests have the best experience at our venues by providing: 

  • Free cloaking at our information booth 
  • Anti-social text messaging line: 0499 062 062 
  • Water fountains and free drinking water available at bars 
  • A range of food and beverage options 
  • Online lost and found 

Conditions of Entry

All guests have the right to enjoy events in safety and comfort. As such, we ask all guests read and understand our conditions of entry before coming to Melbourne Arena. 

Some events may have other restrictions in place around bags, bottles and posters or signage. Event pages will be updated in the days leading up to the event with anything additional you should be aware of. 

Melbourne Park Redevelopment

Melbourne Park currently undergoing a major redevelopment, which will see facilities continue to improve for the millions of guests who visit our precinct every year. 

As we’re in the middle of significant works, some access routes through the precinct might change from time to time. For your safety stick to designated pathways and follow signage. If you see something that’s not quite right, please let us know

Tickets to our events

Ticketek Australia is the only authorized seller of tickets to events at Melbourne Arena. Guests who purchase tickets from any other outlet may not be granted entry to events. Ticketmaster is the only official ticket seller for the Australian Open.

Our guide to avoiding ticket scams will provide you with important information safely purchasing tickets to our events. 

We do not support the re-sale of tickets outside of the Ticketek Marketplace and guests trying to use our social media channels to on-sale tickets may have their posts removed.