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Update: March 16 2020
Melbourne & Olympic Parks is committed to looking out for all guests who may be impacted by the federal government advice against gatherings of more than 500 people starting Monday 16 March, in light of growing concerns around coronavirus.
For this reason, we are proactively providing refunds to all those who purchased pre-booked car parking at the Eastern Plaza from Monday 16 March – Monday 13 April. Your booking is now cancelled, and the bank account associated with the purchaser’s credit or debit card will receive the original payment returned in full, within 10 days.
Please note that if you still seek car parking, for a purpose other than a cancelled event, drive by parking at the Eastern Plaza Car Park is currently available, although this is subject to change without notice. Payment can be made on entry at the regular rate of $7.50 per day. For the time being, guests will not be able to pre-book new parking spots.
For more information regarding the status of any upcoming events scheduled to be held at our venues (Rod Laver Arena, AAMI Park, Melbourne Arena and Margaret Court Arena), please see our website and social media pages, which will be continuously updated as more information becomes available.
If you have not received a refund by Monday 30 March, please email firstname.lastname@example.org with your booking details.
We appreciate your patience and understanding at this time.
To update/cancel a current guest pre-booking or if you are a staff member, please see here.
Alternate parking options can be found below, and there are several public transport options available.
Melbourne & Olympic Parks' Eastern Car Park is the main public parking area within the precinct. You can find it by heading to Entrance D on Olympic Boulevard, see where it is on a map of the precinct.
Accessible parking and drop off areas
Please note: from Friday 3 January - Sunday 2 February Accessible Parking needs to be booked through the Australian Open accessibility booking line on 1300 308 999, or email email@example.com. Parking is limited so get in touch in advance to avoid disappointment.
Accessible parking is booked through Ticketek on their Accessible Seating Hotline: (03) 9286 1208. We’d recommend booking parking in advance to avoid disappointment.
There is a designated drop off zone directly in front of Melbourne Arena on Olympic Boulevard.
Reduced mobility guests can also be dropped off in the Northern carpark via entrance A (Batman Avenue). Just to let you know, all visitors have 20 minutes to drop off guests to the arena, after which time you may be charged.
Drop off areas
Designated drop off areas can be found in front of Melbourne Arena or opposite Gosch’s Paddock.
Other parking options
If Melbourne & Olympic Parks’ parking is sold out, don’t worry - there are other parking options available.
YARRA PARK/MCG (OPERATED BY CARE PARK)
For Yarra Park/MCG open dates and gate opening times, see the parking schedule.
CITY CAR PARKS (SECURE PARKING)
All venues listed are within 10 minutes' walk.
There are several meter parking options available around the Botanical Gardens and along the Yarra River.
Can I leave and re-enter if I’ve pre-booked parking?
Pre-booked parking allows for one entrance and exit per booking. If you take your car out of the car park, your spot might be given to someone else. If you need to re-enter, you’ll be charged the full drive-up amount on the day.
What should I do if I’ve booked at event rate, but the car park rate displayed is $7.50?
Enter and exit as normal, but email Banderson@mopt.vic.gov or call 9286 1575 when possible and leave your contact details. We’ll follow up with you ASAP.
What time should I make the booking for?
It’s up to you, but make sure to arrive and leave within an hour of the times you originally booked for. If you don’t, you may be charged an additional fee. Bookings can be made up to 24 hours before the entry time for your event.
What should I do when I arrive?
Insert your card at the entry column or tap and go via the pay wave fixture. Your details will be displayed, then your card will be returned, and you’ll be able to drive through.
What should I do if my details don’t show up?
If you’ve tried to enter outside of the times shown on your booking, your details won’t show up. Speak to one of our attendants or press the help button if this happens.
What shall I do when I leave?
At the exit column, insert your card or tap and go via the pay wave fixture. Grab your card and drive through.
What should I do if I’ve booked and left the card at home?
Speak to one of our attendants or press the help button, someone will be able to help you retrieve your booking.
How can I change the entry or exit time of my booking?
Log onto the M&OP website and head to the car park booking site. If you’ve registered online, you can log in and modify your booking. If you’ve not got an online account, click on ‘Manage my booking’ and enter your email and booking number to change or cancel your booking.
Can I book for someone else?
Yes, not a problem – you can use your credit card to book and state that another card will be used when entering the car park.
Can I book for an entire season at a time?
Sorry, that’s not possible. You’ll need to book for every individual game.
Do I need to print off details about my booking?
It’s up to you – you don’t need to, but it could be helpful if for any reason there’s a problem with your booking.
How do I book an accessible spot?
For accessible bookings, get in touch with Ticketek on their Accessible Bookings Hotel: 03 9286 1208.
How do I cancel my booking?
Log onto the M&OP website and head to the car park booking site. If you’ve registered online, you can log in and cancel. If you’ve not got an online account, click on ‘Manage my booking’ and enter your email and booking number to cancel.
Just FYI, if you no longer need your booking, you need to cancel at least 24 hours before. Full terms and conditions will walk you through all you need to know about your booking.